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There are many reasons why leaders don’t look forward to completing the budgeting process each year. With the...

Did you know that health care linens can dramatically affect patient satisfaction? To have a remarkable experience in...

Ten years ago, it was common to find senior care workers who have been with their current employer for the last 25...

In the long-term care industry, priority is always set on resident care; Every senior living facility has the goal of...

When patients and visitors arrive at your facility, they take notice of everything they experience. They note how they...

Patient experience extends beyond the actual medical procedure or how much time a hospitalist spends in the room; the...