FAQ & Customer Care

Vinyl and Faux Leather Fabrics:

• Wipe clean with a damp cloth.

Cotton and Cotton Polyester Blend Fabrics:

• Blot spills with a clean dry cloth.
• Dampen soiled area and apply a small amount of mild soap or detergent rinse. Gently rub in a circular motion. Remove soap residue with a damp cloth and allow to air dry.

Acrylic Fabrics:

• Blot spills with a clean dry cloth.
• Dampen soiled area and apply a small amount of mild soap or detergent rinse. Gently rub in a circular motion. Remove soap residue with a damp cloth and allow to air dry.
• Use a soft bristle brush to remove more stubborn residue on outdoor materials.
• Tip: Outdoor ottomans are mildew resistant, but mildew may still grow on dirt or other substances on the fabric surface if not removed from the fabric.
• Tip: Select outdoor ottomans may be cleaned with a bleach solution to remove mold or mildew:
• To remove mold or mildew, prepare a solution of 1 cup bleach with ¼ cup mild soap per gallon of water.
• Spot clean as referenced above, allowing mixture to sit on fabric surface for no more than 15 minutes.
• Making sure to remove all soap and bleach residue from the fabric surface.
• Allow to air dry. 

Directions and Warnings

This bean bag is equipped with a child-resistant auto lock zipper. The zipper tab has been removed to prevent children from opening the beanbag or ottoman. If your bean bag should require a refill, you can open the zipper by using a paper clip, but the paper clip must be removed immediately after service. When inserting the paper clip into the zipper slide, make sure the paper clip goes underneath the auto lock pin lever.